Pelican Waters Golf Club – Medical Emergency

This policy outlines the procedures to be followed in the event of a medical emergency on the golf course premises to ensure a timely and effective response.

This policy applies to all staff, contractors, players, visitors, and members on the golf course premises.

In case of a medical emergency on the golf course:

1. Assess the Scene

• Ensure it is safe to approach the person.

• DO NOT put yourself or others at risk.

2. Call for Help

• Dial 000 or 112 immediately and request an ambulance.

• Provide clear location details: “Pelican Waters Golf Course, 40 Mahogany Drive, Pelican Waters, Hole Number/Facility, nearest emergency entry point (if known).”

3. Alert On-site First Aid Personnel

• Notify the Clubhouse or Pro Shop on 07 5437 5000.

• A trained First Aid Officer will attend with a First Aid Kit and Defibrillator (AED) if needed.

4. Provide First Aid

• Only if trained and it is safe to do so.

• Use the Defibrillator (AED) for suspected cardiac arrest.

5. Guide Emergency Services

• A staff member will be assigned to meet emergency responders at the emergency entry point closest to the medical emergency location and direct them to the medical emergency location.

• There are four (4) emergency entry points as marked on the attached golf course map.

6. Equipment and Resources

• The Defibrillator (AED) and First Aid kits are located at the Pro Shop.

Review and Training

This policy shall be reviewed annually or after a major incident. Staff shall be trained in relation to this policy and appropriate staff shall receive training in relation to First Aid, CPR, and use of the Defibrillator (AED).

(07) 5437 5000 | 40 Mahogany Drive, Pelican Waters QLD 4551
pelicanwatersgolfclub.com.au