Rules and Regulations
Pelican Waters Golf Club – Rules and Regulations
Overview
These Rules and Regulations of Pelican Waters Golf Club are designed to protect the Privileges of Members of the Club and the enjoyment of the Club by Members, their guests and Casual Players.
It is also the duty of the Members to know the Rules and Regulations and to co-operate with management and staff in the enforcement of these Rules and Regulations.
Members acknowledge that it will be necessary for the Operator to amend these Rules and Regulations from time to time due to the dynamic environment in which the Club operates.
Accordingly, the Operator may at any time establish additional Rules and Regulations and/ or may modify or rescind the existing Rules and Regulations set forth herein. To the extent of any inconsistency between these Rules and Regulations and the Pelican Waters Golf Club Membership Terms and Conditions (“Terms”), then the Terms shall prevail.
1 Conduct
1.1 Members are to conduct themselves in a manner which will not interfere with the enjoyment of the Club by other Members, Guests or Casual Players. Anyone on the Facilities acting in a disorderly, disruptive, or offensive manner will be asked to leave. Members are responsible for the conduct and dress of their family members and guests and will be held accountable for their actions. The Club’s management may take appropriate action for unbecoming behaviour and for behaviour which may result in the disturbance of or damage to property of the Club. Members guilty of conduct prejudicial to the welfare of the Club or other Members, or in violation of these Rules and Regulations, may be subject to disciplinary action as determined by the Club’s management pursuant to clause 7 in the Terms and Conditions.
1.2 Members are responsible for the conduct and dress of their guests as well as the charges incurred by their guests and any damage caused by their guests. Guests may use the Facilities the sponsoring Member is entitled to use. Guest privileges to any individual may be denied, withdrawn, or revoked at any time for reasons considered sufficient in the sole and absolute discretion of the Operator. Persons who have been suspended or expelled from the Club are not entitled to guest privileges. Guests, whether playing or non-playing, acknowledge that the use of the Facilities is at their own risk, and they assume sole responsibility for personal injury, personal property and property damage, and that the Operator, its officers, employees, representatives and agents shall not be held liable for any personal injury to any person while on the Facilities.
2 Complaints/Grievances
2.1 If any Member wishes to make a complaint/grievance about another Member, the Club, its Facilities, or make suggestions for improvements of any kind, the complaint must be made in writing and submitted to the Operator.
2.2 The Operator shall investigate the complaint/grievance or suggestion and determine the action to be taken, if any.
2.3 A Member must not reprimand any member of the staff for alleged misconduct. If a Member feels that disciplinary action should be taken against any member of the staff, the Member concerned must put their complaint in writing, giving full details of the behaviour complained of, including the time, date, and names of any witnesses, such complaint to be submitted to the Operator.
2.4
(a) Issues regarding a rules query are to be resolved with the Golf Operations Team verbally where an impact on daily competition results may occur.
(b) Other Issues are to be put in writing to the Operator.
3 Rules and Regulations and Etiquette of Play
3.1 Members are required to familiarise themselves, their family and their guests with the rules and regulations and etiquette of golf, as contained in the Royal and Ancient Golf Club of St. Andrews Rules and Regulations of golf as endorsed by Golf Australia (the “GA”), which shall apply at all times except when in conflict with any local rules and regulations or these Rules and Regulations (in which case the local rules and regulations or these Rules and Regulations will apply to the extent of any inconsistency). Excessive noise, golf club throwing, or profanity will not be permitted.
3.2 Throwing of Golf Clubs
(a) Throwing of golf clubs in anger/frustration will not be tolerated and Members who engage in such conduct may face disciplinary action in accordance with the Terms.
3.3 Failure to return Scorecards
(a) It is a requirement of the Club that all scorecards from competitions are lodged with Mi Score online promptly following completion of competition. Once lodged with Mi Score, scorecards cannot be retrieved for amendment without approval from the Golf Operations Team.
(b) Unless the day’s competition is cancelled, cards for incomplete rounds will be handicapped.
(c) Members who consistently fail to lodge scorecards with Mi Score online may face disciplinary action in accordance with the Terms.
3.4 Cheating on the Golf Course
(a) Cheating through miscounting or infringing the Rules of Golf and Local rules will not be tolerated in any circumstances. The Operator and the Golf Operations Team, require all Members to try and eliminate any incidences of cheating by reporting it to them in writing. Processes are in place for the rapid handling of such occurrences. Daily results can be amended, and any prizes awarded to be retrieved and reallocated appropriately. Any Member reported for cheating may face disciplinary action in accordance with the Terms.
4 Junior Play
4.1 The Operator wishes to encourage junior play but reserves the right to establish additional Policies relative to junior play, as it may deem necessary. Unless golfing privileges have been granted to the junior golfer by the Operator, junior golfers must play with an adult and should be at least fourteen (14) years old. Juniors are expected to follow the Rules and Regulations and etiquette of golf and conduct themselves in an appropriate manner.
5 Rules and Regulations for Operation of Golf Carts
5.1 The Operator maintains a fleet of golf carts for use only on the Golf Course and practice areas while playing. The use of these golf carts is subject to the following rules and regulations:
(a) Members are strictly responsible for their guests, their families, and their own safe operation of the golf carts so as not to interfere with fellow players’ enjoyment of the game and always guard against injury to persons or damage to property, especially the playing surfaces of the Golf Course.
(b) The Operator assumes no responsibility for accidents or damage caused by golf carts. Members shall be responsible for any damage, including misuse, to their assigned golf cart or a golf cart assigned to their guest(s) and damage to any equipment on the golf carts or damage to the Club’s property caused by themselves, their family or their guest(s) while operating a golf cart.
(c) Reckless driving or violation of Golf Course Rules and Regulations may result in forfeiture or suspension of the privilege of golf cart usage and the privilege of playing golf on the Golf Course.
(d) Golf cart drivers shall always observe safe driving procedures and must observe and obey signs, stakes, and other markers used to guide golf carts, and shall stay on golf cart paths where they are provided, and without exception, on Par3 holes.
(e) No more than two players and two bags shall be permitted on any golf cart. For the safety of infants and small children under the age of Fourteen (14), they are not permitted to ride in any golf cart, except when accompanied by an adult Member, and with the express permission of the golf shop personnel.
(f) A Golf Cart must not be operated or parked within ten (10) metres of any tee, green, bunker (or their shoulders), or beyond designated markers.
(g) Golf carts must not be parked on property outside the Club.
(h) Every effort should be made to avoid bare spots, wet or soft areas, and areas under repair.
(i) Golf carts must never be driven through a hazard.
(j) After use, golf carts must be returned to the staging area and any malfunctions and needed repairs reported to the golf shop.
(k) Only persons over seventeen (17) years of age and holding a valid driver licence may operate a golf cart on the Facilities at any time, otherwise a licence to operate a golf cart on the Facilities (Cart Licence) may be granted to a person by the Golf Operations Team (in their absolute discretion) where:
(i) The person is at least seventeen (17) years of age; and
(ii) The parent or legal guardian of the person (if the person is younger than eighteen (18) years of age has granted in writing their permission for the issuance of a Cart Licence and its use.
(l) Members and their guests will use and operate Club owned golf carts subject to the terms and conditions of any golf cart agreement between the Operator and the Member.
(m) Club owned golf carts are only for use on the Golf Course and the transportation to and from the practice range and are not to be driven to homes on streets.
(n) Members shall be responsible and liable to the Operator and the owner for the cost of all repairs and damages to the Club owned golf carts caused by themselves, Member’s family or their guests, including any personal injury or property damage occasioned by their negligent or inappropriate operation of a golf cart by themselves, members of their family or guests.
(o) It is mandatory that all Members, Guests and Casual Players sign the club’s standard form of agreement covering the operation of any club owned golf cart prior to its use on the Golf Course or other club premises.
(p) No more than two golf carts are allowed in any one playing group (unless it is an approved private cart).
6 Private Golf Cart Rules
6.1 Residents of Palm Lake Resort Pelican Waters who are Members of the Club or who have a current complimentary golf offer to access the Golf Course and Facilities must operate their own golf carts on the Golf Course, subject to the following rules and regulations:
(a) All Residents using privately owned golf carts on the Facilities may be required to sign an agreement covering the use of their golf carts, prior to such use commencing on the Facilities.
(b) All Residents must book and register their golf cart with the Golf Operations Team before entering the Golf Course.
(c) Residents must display the registration sticker or villa number provided on their golf carts.
(d) The Operator will not accept responsibility for any damage incurred to Residents’ property (including their golf cart) or equipment whilst on the Facilities.
(e) All motorised carts must be electric powered only and conform to the Operator’s requirements from time to time, including any provision of these Rules and Regulations.
(f) The use and operation of all golf carts is at the risk of the users. Members and other users, as a condition of such use:
(i) indemnify and hold indemnified the Operator, its employees, agents, contractors and other persons under its control (together called “Operator Personnel”), from and against all liabilities whatsoever arising out of the users’ operation of golf carts;
(ii) to the fullest extent permitted by law, release the Operator from liability for any loss, damage, injury, or death that users may suffer from operating golf carts.
(g) In this rule 6, “Resident” means an owner or occupier of a lot in the surrounding Palm Lake Resort Pelican Waters Residential Estate.
7 Pelican Waters Golf Club – Operator’s Cancellation or Suspension Rights
(b) The Operator may, at any time, cancel or suspend any Memberships by written notice to the relevant Members, provided the Operator must first comply with this clause 7. Where a Membership is terminated other than by reason of a breach of these Terms, the Operator will repay a pro-rata portion of the Membership Fees paid by the Member (without interest or premium of any kind). If an Application Fee or Entrance Fee was paid by the Member, it will not be repaid. Upon notice and repayment (if applicable), the Member’s Privileges will immediately cease, and the Member shall automatically relinquish any and all claims associated with the Membership and the Member’s entitlements under the Membership.
(c) If the Operator reasonably believes that a Member has breached these Terms (or the Rules and Regulations, or any other Policies), then the Operator may initiate an investigation into the Member’s conduct.
8 Behaviour
8.1 Club Employees
(a) Employees of the Operator are to be treated in a courteous and considerate manner. No employee shall be reprimanded in any way by a Member or guest. Any complaints regarding service, behaviour, or inattention to duty by employees should be immediately brought to the attention of the Operator. Members may be requested to state the complaint in writing.
8.2 Abuse of Fellow Members and Guests
(a) Abuse of fellow Members and guests will not be tolerated.
8.3 Crude and Abusive Gestures and Use of Crude Language
(a) Crude and abusive gesture or language will not be tolerated at the Club.
8.4 Breach
(a) Any breach of Clauses 8.2 and 8.3 or any other Rule or any of the Club Policies by a Member, guest or other person shall be grounds for disciplinary action pursuant to Clause 7 of the Terms.